Role: Program Manager

About Loadshare:

LoadShare is one of India's most creative and resilient logistics platforms, transforming how goods move across the country. Founded in 2017, we've grown to become a pan-India, multi-category last-mile network with a unique presence in both Tier 1 metros and deep Tier 2/3 towns.

What sets us apart:

- Scale with depth: We handle ~550K deliveries/day across food, e-commerce (B2C), B2B retail, and digital commerce, powered by a 30,000+ rider network.
- Strong financials, stronger ambition: With - 800 Cr in FY26 revenue and support from global investors (Tiger Global, Matrix, BII, Stellaris, BeeNext), we have a long runway and a path to profitability.
- Dual-engine model: We not only operate India's most flexible last-mile delivery network, but also license our in-house logistics tech platform that processes an additional 20 lakh orders/day - one of the few in India to enable asset cross-utilization across verticals.
- Strategic partner to India's digital economy: We work with every major digital commerce player (e-commerce, quick commerce, food, mobility), and are expanding wallet share and capabilities within existing giants while co-creating new models with emerging platforms and brands.
- Built to scale profitably: We're not chasing GMV at all costs. We're building the most capital-efficient, tech-enabled logistics engine in the country.

We're now building for our next phase: a 5X scale-up over the next 5 years, anchored in sharper client focus, deeper solutions, and new growth engines.

Founders/ Founding team

- Raghu Talluri (CEO) - Formerly at Myntra, McKinsey
- Pramod Nair (CTO) - Formerly at Freecharge, Snapdeal, MartMobi
- Rakib Ahmed (Co-Founder, Head EComm/ Trucking/Warehousing)- Formerly at ICICI Prudential, Co-founder Lunate Eco
- Overall 500+ employees on roll

Role Overview

Loadshare Networks is a leading 3PL partner for Amazon,



playing a critical role in building and scaling Amazon Now’s quick commerce and last-mile delivery ecosystem across India. With SaaS-led capabilities and on-ground operations spanning 150+ stores pan-India, Loadshare operates at the intersection of technology, operations, and scale.

As a Program Manager – Central Operations, you will own and drive high-impact, cross-functional programs that directly influence delivery performance, cost efficiency, rider experience, and service reliability at scale. This role is central to how last-mile programs are designed, launched, governed, and continuously optimized across markets. You will partner closely with Operations, Product, Tech, L&D;, Finance, and Client stakeholders to translate strategy into execution and measurable outcomes.

Ideal Candidate Profile

- 3–6 years of experience in Program Management, Operations, or Consulting (ops-heavy exposure preferred).
- B.Tech from a top-tier institute; MBA preferred but not mandatory.
- Comfortable working with both senior leadership and frontline operations teams.
- Strong bias for action with sharp attention to detail and execution excellence.

Roles & Responsibilities

1. Pricing & Commercial Programs

- Own end-to-end pricing frameworks, including rate cards, revisions, and periodic commercial reviews.
- Design and deploy surge and incentive constructs to address demand–supply imbalances.
- Track and analyze the impact of pricing changes on costs, DE earnings, fill rates,



and service levels.
- Partner with client and internal operations teams to ensure commercial alignment and execution discipline.

2. Learning & Development (L&D;) Programs

- Own and scale end-to-end L&D; programs for Delivery Executives (DEs).
- Design structured training frameworks covering onboarding, upskilling, and performance improvement.
- Work with operations teams to identify capability gaps and deploy targeted interventions.
- Measure program effectiveness through productivity, quality, retention, and performance metrics.

3. DE Communication Programs

- Own the DE communication strategy across multiple channels (Push Notifications, In-app, WhatsApp, etc.)
- Design communication constructs for daily offers, incentives, surges, and policy updates.
- Ensure messaging is clear, timely, consistent, and drives desired on-ground behavior.
- Continuously experiment, A/B test, and optimize communication formats for engagement and conversion.

4. Strategic & Ad-hoc Initiatives

- Take ownership of high-priority, ambiguous problem statements as they emerge.
- Support leadership with structured analysis, dashboards, decks, and actionable recommendations.
- Act as a central problem-solver for complex operational and cross-functional challenges.

Skills & Competencies

Hard Skills

- Advanced proficiency in Excel / Google Sheets (analysis, dashboards, scenario modeling).
- Strong analytical orientation with comfort using AI tools for research, analysis, documentation, and automation.

Soft Skills

- High ownership and accountability mindset.
- Strong first-principles thinking and structured problem-solving ability.
- Excellent stakeholder management and client communication skills.
- Ability to operate effectively in high-ambiguity, fast-paced environments.

📌 AD/D - Program Management (Bengaluru)
🏢 Loadshare Networks
📍 Bengaluru