We're Hiring: Account Manager | Navrev

Location: Hybrid

Experience: 4+ years

Apply at: [email protected]

About Navrev

Navrev is an AI-first revenue operations agency helping businesses grow revenue by fixing their entire funnel — from lead generation and marketing to chat and voice AI, quality control, reporting, and customer re-engagement.

We work with founder-led businesses across healthcare, retail, e-commerce, B2B services, and hospitality.

The Role: Own the Relationship. Drive the Revenue.

We're looking for an Account Manager who thinks like a business owner, builds trusted relationships with founders, and turns business problems into measurable revenue growth.

At Navrev, you're not just coordinating between clients and internal teams. You own the client relationship end to end — understanding the business, identifying revenue leaks, driving execution, retaining clients, and uncovering opportunities to grow each account.

You'll manage multiple accounts, work closely with founders, and collaborate with teams across marketing, AI, automation, and development to deliver outcomes that matter.

What You'll Own

1. End-to-End Account Management

- Own the client journey from onboarding and delivery to reporting, renewals, and expansion.
- Lead client review calls with explicit decisions, owners,



and timelines.
- Ensure timely delivery, proactive communication, and high client satisfaction.

2. Revenue Diagnosis & Business Growth

- Understand the client's business across sales, marketing, finance, inventory, and customer behaviour.
- Identify revenue leaks across lead follow-ups, funnel conversion, marketing spend, customer retention, and sales operations.
- Translate data into actionable recommendations using Navrev's AI-led solutions.

3. Account Expansion & Business Development

- Drive upselling, cross-selling, renewals, and revenue growth across existing accounts.
- Generate new business through referrals, partnerships, and your network.
- Own the sales process from initial conversations and proposals to negotiation and closure.

4. Commercial & Delivery Ownership

- Define scopes, manage expectations, and prevent uncontrolled scope creep.
- Coordinate internal teams, resolve blockers, and ensure deadlines are met.
- Support pricing, invoicing, renewals, and timely collections.

5. Reporting & Performance

- Understand metrics such as CAC, ROAS, CPL, conversion rates, response times, pipeline, and revenue attribution.
- Turn dashboards into clear busines

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