Job Title: Customer Support Manager
Company: KCPC Bandhani
Location: Sikar, Rajasthan | Full time, Work from Office

KCPC Bandhani is an ethnic wear brand offering sarees, suits, lehengas and dupattas through its showroom and online platforms.

Responsibilities:

- Manage customer enquiries through calls, WhatsApp and email.
- Resolve complaints related to orders, delivery, returns and refunds.
- Supervise the customer support team and ensure timely responses.
- Coordinate with dispatch and other departments to resolve customer issues.
- Maintain support reports and improve customer satisfaction.

Requirements:

- Minimum 2 years of customer support experience, preferably with team handling.
- Strong communication, problem-solving and complaint resolution skills.
- Knowledge of Excel/Google Sheets and CRM tools.

Salary: Based on experience and interview.

Apply through Indeed with your updated resume.

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Support Manager (Sikar)
🏢 KCPC BANDHANI
📍 Sikar