Overview :

- Location: Hyderabad, India; India; India; Kolkata, India
- Salary: N/A

About Us : Synchrony is more than a financial services company, we’re a team of passionate innovators committed to delivering best-in-class solutions that support millions of customers across the U.S. With a bold focus on technology, data, and digital innovation, we create meaningful experiences that simplify lives and enable financial wellness.

When you join Synchrony, you become part of an inclusive culture where your voice matters, your growth is championed, and your work drives impactful results.

- Job ID
- 2601528
- Category
- Technology
- Date posted
- 06/04/2026

Role Title : Application Modernization & Cloud Engineering Lead (L12)**

Company Overview :Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

- We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
- We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
- We provide career advancement and upskilling opportunities for all to take up leadership roles.

Organizational Overview :



This role will be part of the Cloud & Platform group part of CTO organization. Cloud team is responsible for the SYF public cloud platform & services.

Role Summary/Purpose : Key Responsibilities :

- Provide cloud platform governance, standards, procedures, and automated workflows, focusing on CI/CD, infrastructure as code, automated testing, and auditability.
- Collaborate across CTO, Engineering, Security, and Business stakeholders to prioritize, plan, and communicate modernization and cloud transformation progress.
- Responsible for availability, latency, performance, efficiency, monitoring/observability, emergency response, capacity planning, setting and maintaining SLOs, SLIs and Error Budgets, and creating dashboards.
- Manage site stability, performance, reliability, and maintain uptime for production environments; partner with stakeholders to ensure production readiness and runbooks.
- Develop and mature a multi-environment observability stack (metrics/logs/traces) and extend it to predict capacity needs based on usage patterns.
- Strive for automation to reduce toil and increase development velocity (self-service pipelines, standardized templates, reusable patterns).
- Lead root cause analysis for complex production incidents in distributed Java/microservices environments and drive corrective/preventive actions.
- Hands-on expertise with design, deploying and troubleshooting cloud services.

Qualifications/Requirements :





- Bachelor’s degree in Computer Science, Engineering, or related field OR equivalent experience.
- 10-12 years of experience in software engineering / cloud engineering / platform engineering with demonstrated delivery of enterprise modernization initiatives.
- 3+ years in team leadership responsibilities (people management and/or delivery leadership), including coaching/mentoring engineers and driving outcomes in Agile delivery models.
- Strong hands-on expertise in Java (e.g., Spring / Spring Boot) and building/operating production services.
- Strong experience with containers and orchestration (e.g., Kubernetes/EKS) and cloud-native deployment practices.
- Strong knowledge of CI/CD platforms and infrastructure as code tools (e.g., Jenkins/GitHub Actions; Terraform/CloudFormation).
- Experience with observability tools/practices (metrics, logs, traces) and operational best practices for production environments.
- Solid understanding of cloud security fundamentals (IAM/RBAC, network controls, encryption) and modern authentication/authorization concepts (OAuth2/OIDC).
- Excellent communication, presentation, and stakeholder management skills with the ability to influence executives and technical teams.
- Demonstrated ability to manage multiple priorities, navigate ambiguity, and deliver roadmaps that meet business and regulatory needs.

Desired Characteristics :

- Excellent communication, presentation, and stakeholder management skills with the ability to influence executives and technical teams.
- Demonstrated ability to manage multiple priorities, navigate ambiguity, and deliver roadmaps that meet business and regulatory needs.

Eligibility Criteria :

- Bachelor’s degree in Computer Science, Engineer

📌 Application Modernization & Cloud Engineering Lead (Hyderabad)
🏢 Synchrony
📍 Hyderabad