Position: Fleet Support Coordinator / Fleet Maintenance Manager Department: Transport & Logistics Reporting To: Operations Head / G.M plant

Key Roles & Responsibilities

- Ensure maximum fleet availability by minimizing vehicle breakdowns and downtime.
- Act as the single point of contact between drivers, fleet managers, workshop staff, and mechanics.
- Maintain continuous communication with all drivers regarding vehicle health, trip progress, and breakdowns.
- Coordinate with site managers and dispatch managers for vehicle movement and maintenance scheduling.
- Arrange immediate roadside repair whenever a vehicle breaks down.
- Identify, contact, and dispatch the nearest available mechanic to the breakdown location.
- Develop and maintain a comprehensive database of: Heavy vehicle mechanics Electricians Hydraulic technicians Welders Tyre repair shops Recovery cranes and towing services Ensure preventive maintenance is completed as per the service schedule. Monitor engine oil, gearbox oil, differential oil, grease, filters, coolant, and other consumables. Schedule periodic servicing based on running hours or kilometers. Coordinate with workshops for major repairs and overhauls. Arrange spare parts, lubricants, and consumables required for repairs. Maintain minimum stock levels of fast-moving spare parts. Follow up on pending repairs until vehicles are back in operation. Maintain complete maintenance records for every vehicle. Track breakdown history and identify recurring failures. Prepare daily reports on:



Vehicles under repair Running vehicles Breakdown status Maintenance progress Verify repair quality before releasing vehicles for operation. Negotiate repair costs and maintain relationships with external mechanics and vendors. Ensure all repairs are completed safely and cost-effectively. Monitor tyre condition, battery health, suspension, braking system, hydraulics, and electrical systems. Coordinate emergency repairs during night shifts and holidays whenever required. Ensure every driver reports defects immediately before and after trips. Conduct regular fleet inspections to identify potential issues before they become breakdowns. Maintain GPS-based records of breakdown locations for future planning. Ensure all vehicle documents, insurance, permits, and fitness certificates remain updated. Maintain complete communication logs with drivers, mechanics, and workshop personnel. Reduce maintenance costs through proper planning and preventive maintenance. Ensure high fleet utilization and maximum vehicle uptime. Daily Responsibilities Review the status of all vehicles before dispatch. Stay in regular contact with drivers throughout the day. Coordinate with fleet managers regarding vehicle allocation. Arrange mechanics immediately in case of breakdowns.



Track repair progress until completion. Update management on vehicle availability. Verify spare parts requirements and procurement status. Submit end-of-day fleet status and maintenance reports. Performance KPIs Fleet Availability (%) Vehicle Downtime Average Breakdown Response Time Average Repair Time (MTTR) Preventive Maintenance Compliance Number of Repeat Breakdowns Maintenance Cost per Vehicle Spare Parts Inventory Accuracy Driver Satisfaction Vehicle Utilization Rate Skills Required Knowledge of heavy commercial vehicles (Tippers, Hyva, Dumpers, Excavators, Loaders). Understanding of diesel engines, hydraulics, electrical systems, braking systems, and suspension. Strong coordination and communication skills. Ability to work under pressure and manage emergencies.
- Valuable negotiation skills with mechanics and vendors.
- Basic knowledge of Microsoft Excel, Google Sheets, and WhatsApp for reporting. Strong problem-solving and decision-making ability.
- Primary Objective To ensure that every vehicle remains operational with minimum downtime by proactively coordinating drivers, managers, mechanics, workshops, and spare parts suppliers, while maintaining complete control over fleet maintenance and repair activities.

Pay: ₹18,000.00 - ₹28,000.00 per month

Benefits :

- Cell phone reimbursement
- Flexible schedule
- Food provided
- Paid sick time

Experience :

- Heavy Vehicle maintenance : 5 years (required)

Work Location: Hybrid remote in Jabalpur, Madhya Pradesh (Jabalpur)

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