23 Oct
|
Fourthgen Lifestyles
|
Ranchi
23 Oct
Fourthgen Lifestyles
Ranchi
Position : Store Manager Brand : Tanishq Location : Hinoo, Ranchi Company : Fourthgen Lifestyles Pvt. Ltd.
About the Role
Key ResponsibilitiesSales & Business Performance
- Achieve monthly, quarterly, and annual sales targets.
- Drive revenue growth through effective sales planning and execution.
- Monitor store KPIs and implement strategies to improve business performance.
- Maximize conversion, average bill value, and customer satisfaction.
Team Leadership
- Lead, motivate, and coach the store team to achieve business goals.
- Conduct daily briefings and performance reviews.
- Identify training and development needs of employees.
- Foster a positive, collaborative, and high-performance work culture.
Customer Experience
- Deliver an outstanding luxury retail experience to every customer.
- Resolve customer concerns promptly and professionally.
- Build long-term customer relationships and encourage repeat business.
- Ensure adherence to Tanishq's customer service standards.
Store Operations
- Oversee daily store operations and ensure operational excellence.
- Maintain visual merchandising and brand presentation standards.
- Ensure compliance with SOPs, audit requirements, and company policies.
- Coordinate with internal departments for smooth business operations.
Inventory & Asset Management
- Monitor inventory levels and stock movement.
- Ensure proper handling and security of jewellery and other store assets.
- Support stock audits and ensure inventory accuracy.
- Minimize inventory losses and operational risks.
People & Compliance
- Ensure compliance with HR policies,
statutory requirements, and company guidelines.
- Maintain employee discipline, attendance, and productivity.
- Promote a safe, secure, and ethical workplace.
Qualifications :
- Bachelor's degree in Business Administration, Commerce, Management, or a related field.
- MBA will be an added advantage.
Experience
- 5-8 years of experience in retail sales, with at least 2-3 years in a Store Manager or Assistant Store Manager role.
- Experience in jewellery, luxury retail, lifestyle, or premium retail brands will be preferred.
Required Skills :
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Customer relationship management.
- Sales planning and business acumen.
- Analytical and problem-solving skills.
- Inventory and operational management.
- MS Excel and retail reporting proficiency.
- Ability to work under pressure and achieve business targets.
Working Hours
As per company policy and retail business requirements.
Compensation & Benefits
- Competitive salary and performance-based incentives.
- Annual performance appraisal.
- Statutory benefits as per applicable laws.
- Career growth opportunities within the organization.
Reporting To
Business Head / Regional Manager
Join Tanishq and lead a team that delivers trust, craftsmanship, and exceptional customer experiences every day.
Pay: ₹50,000.00 - ₹60,000.00 per month
Benefits :
- Adaptable schedule
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Work Location: In person
📌 Store Manager (Ranchi)
🏢 Fourthgen Lifestyles
📍 Ranchi