We are hiring remote medical receptionists based in India to support a U.S.based medical practice . This is a full-time, work-from-home position where you will answer incoming phone calls from patients, schedule appointments, and provide exceptional customer service.

Key Responsibilities

- Answer incoming phone calls from U.S. patients in a professional, courteous manner.
- Schedule, reschedule, and confirm appointments using the medical practice’s system.
- Accurately enter and update patient information in Electronic Medical Records (EMR).
- Assist callers with questions about services, insurance, billing, and clinic policies.
- Escalate urgent or emergency calls to the appropriate department.
- Perform administrative tasks as assigned by the practice.

Qualifications

- Minimum 1 year experience in U.S. healthcare call center , U.S. medical receptionist , or U.S. banking phone support .
- Excellent spoken and written English communication skills .
- Comfortable working night shifts (U.S. time zone) .
- Strong computer skills, including EMR software, scheduling tools, and Microsoft Office.




- Must have a quiet home office setup and high-speed internet .

Preferred Backgrounds

- Medical BPO process (U.S. clients)
- Virtual assistant for U.S. clinics or hospitals
- U.S. insurance or banking customer support (call handling)
- Experience with Athenahealth, Kareo, or similar EMR platforms (preferred but not required)

Job Details

- Location : Work from home
- Working Hours : Monday to Friday, U.S. business hours (night shift IST)

Benefits

- Work-from-home flexibility
- Long-term reliable job
- Full training provided
- Opportunity to work with a reputed U.S. healthcare provider

Job Type : Permanent

Pay: ₹35,000.00 - ₹42,000.00 per month

Schedule:

- Monday to Friday
- Night shift

Experience :

- Customer support: 1 year (required)
- US Healthcare: 1 year (required)
- US banking Customer service: 1 year (preferred)

Language :

- English (required)

Shift availability:

- Night Shift (required)

Work Location: Remote

Expected Start Date: 12/05/2025

📌 Virtual Medical Receptionist - Appointment Scheduler for U.s. Clinic (Wfh - India)
🏢 Rekha Technologies
📍 India