Job Title: Business Analyst - Vendor Relations Location : Kolkata Experience : 2-3 Years Department : Vendor Relations Reports To : Vendor Managers

Job Overview : Key Responsibilities :

- Vendor Performance Analysis : Monitor and evaluate vendor performance metrics, identify areas for improvement, and collaborate with vendors to implement corrective actions.
- Data & Reporting : Collect, analyze, and report data on vendor activities, contracts, and performance. Prepare detailed reports for management and stakeholders.
- Vendor Relationship Management : Act as a point of contact for vendor inquiries and issues. Build and maintain robust relationships with key vendors.
- Contract & SLA Management : Assist in managing contracts, Service Level Agreements (SLAs), and ensure compliance with agreed terms.
- Process Improvement : Identify inefficiencies in vendor management processes and suggest data-driven solutions to improve vendor onboarding, communication, and performance tracking.
- Cross-functional Collaboration : Work closely with listings, pricing, finance,



and operations teams to ensure alignment in vendor-related activities.
- Vendor Risk Management : Support in assessing vendor risks, develop risk mitigation strategies, and ensure that vendors meet company standards and policies.

Qualifications :

- Education : Bachelor’s degree in Business Administration, Supply Chain Management, Information Technology, or a related field.
- Experience : 2-3 years of experience in business analysis, vendor management, or procurement-related roles.

Skills :

- Strong analytical and problem-solving skills.
- Proficient in data analysis tools (e.g., Excel, SQL) and reporting tools (e.g., Power BI, Tableau).
- Excellent written and verbal communication skills.
- Knowledge of vendor management systems (VMS) and procurement software is a plus.
- Ability to manage multiple tasks, prioritize, and meet deadlines.
- Familiarity with contract management, SLAs, and vendor performance metrics.

Work Location: In person

📌 Business Analyst (Topaia)
🏢 Whole9yards Global E-Com
📍 Topaia