Microsoft 365 Administrator

Experience : 3-5 Years | Employment Type : Full-Time | Location : Chennai, India

About the Role

Key Responsibilities

Platform Administration & Setup

- Administer and manage the Microsoft 365 tenant including Exchange Online, SharePoint Online, Microsoft Teams, OneDrive for Business, and Azure Active Directory (Entra ID)
- Configure and maintain M365 setup processes — tenant configurations, domain setup, DNS records, and service integrations
- Manage user lifecycle: provisioning, licensing, offboarding, and access management across M365 services
- Configure and manage Microsoft 365 Groups, Teams governance, shared mailboxes, and distribution lists

Policies, Compliance & Security

- Design, implement, and enforce M365 policies — Conditional Access Policies, Data Loss Prevention (DLP), Retention Policies, Information Barriers, and Sensitivity Labels via Microsoft Purview
- Manage Mobile Device Management (MDM) and Mobile Application Management (MAM) through Microsoft Intune
- Monitor and maintain compliance posture using Microsoft Compliance Center and Secure Score
- Implement and manage Multi-Factor Authentication (MFA), Identity Protection, and Privileged Identity Management (PIM)

Collaboration & Productivity Tools

- Administer Microsoft Teams — including calling policies, meeting policies, channels, apps, and telephony integrations (Teams Phone/Direct Routing)
- Manage SharePoint Online site collections, permissions, and content governance
- Support Power Platform governance (Power Apps, Power Automate, Power BI) within M365 boundaries
- Manage Microsoft 365 Copilot readiness, licensing, and adoption where applicable

Monitoring, Reporting & Documentation

- Monitor M365 service health, incident alerts, and usage analytics via the M365 Admin Center
- Generate and present reports on license utilization, adoption, and security posture to management
- Maintain accurate documentation: SOPs, configuration records, change logs, and runbooks
- Participate in change management, patch cycles,



and Microsoft feature rollout assessments

Support & Stakeholder Engagement

- Provide Tier 2/3 escalation support for M365-related issues from the helpdesk team
- Collaborate with HR, Security, and Business teams on M365 onboarding, access reviews, and compliance audits
- Conduct internal training sessions and create end-user guidance on M365 tools and features

Required Skills & Competencies

Skill Area

Detail

Core M365 Services

Exchange Online, Teams, SharePoint, OneDrive, Entra ID

Identity & Access

AAD/Entra ID, MFA, SSPR, Conditional Access, PIM

Security & Compliance

DLP, Retention Policies, Purview, Defender for M365

Device Management

Microsoft Intune, Autopilot, Endpoint Manager

Scripting

PowerShell for M365 administration (mandatory)

Networking Basics

DNS, SMTP relay, hybrid connectivity concepts

Collaboration

Teams governance, SharePoint architecture

ITSM

Ticketing tools — ServiceNow, Jira, or equivalent

Certifications

Mandatory :

- MS-102: Microsoft 365 Administrator Expert (formerly MS-365 Certified: Enterprise Administrator Expert)

Highly Preferred :

- MS-700 : Managing Microsoft Teams
- MS-500 : Microsoft 365 Security Administrator Associate
- AZ-104 : Microsoft Azure Administrator Associate
- SC-300 : Microsoft Identity and Access Administrator

Educational Qualifications

Requirement

Detail

Minimum

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field

Preferred

B.E. / B.Tech / MCA / BSc (IT/CS)

Added Advantage

Postgraduate degree or MBA (IT Management)

Experience Requirements

- 3-5 years of hands-on Microsoft 365 administration in a mid-to-large enterprise environment
- Proven experience with M365 tenant setup from scratch or migration (on-prem to cloud/hybrid)
- Demonstrated knowledge of M365 policy framework — governance, compliance, and security policies
- Experience working with IT service management processes (ITIL framework awareness preferred)

Job Types : Full time, Permanent

Pay: Up to ₹40,000.00 per month

Work Location: In person

📌 Microsoft 365 Admin (Chennai)
🏢 Yitro
📍 Chennai