23 Oct
|
Auto Tech
|
Howrah
We at Jawa Yezdi Motorcycle dealership, Howrah are seeking an experienced and dynamic, customer-friendly Service Advisor to manage service bookings, customer communication, and workshop coordination.
Key Responsibilities :
- Greet customers and understand their service needs
- Open job cards and coordinate with technicians
- Explain service details, estimates, and timelines to customers
- Ensure smooth workflow and timely vehicle delivery
- Maintain service records and follow up for feedback
Requirements :
- Graduate or Diploma holder (Automobile preferred)
- 1-2 years of experience in service/customer handling (Two-Wheeler preferred)
- Valuable communication and computer skills
- Automobile knowledge is an added advantage
Key Responsibilities :
- Interact with customers to understand their motorcycle problems or service needs
- Open job cards and explain repair/service requirements
- Coordinate with technicians and ensure timely job delivery
- Prepare estimates and explain billing
- Handle follow-up calls and maintain service records
- Ensure excellent customer satisfaction and repeat business
Required Qualifications :
- Diploma in Automobile Engineering (mandatory)
- Good communication skills (Bengali & Hindi required)
- Basic knowledge of Two
- wheeler systems and repairs
- Customer-first attitude
- Computer knowledge.
Pay: ₹9,000.00 - ₹14,000.00 per month
Experience :
- Service Advisor (Two-wheeler): 1 year (required)
Work Location: In person
📌 Automotive Service Advisor (Two-wheeler) (Howrah)
🏢 Auto Tech
📍 Howrah