The Hospital Receptionist is responsible for managing the front desk, welcoming patients and visitors, handling appointments, maintaining records, and ensuring smooth communication between patients and hospital departments.

Key ResponsibilitiesPatient Registration & Reception

- Welcome patients and visitors in a courteous and professional manner.
- Register current patients and update existing patient records.
- Verify patient details and maintain accurate records.

Appointment Management

- Schedule, reschedule, and cancel appointments.
- Coordinate with doctors and departments regarding patient appointments.
- Inform patients about appointment timings and delays.

Communication

- Answer incoming phone calls and respond to inquiries.
- Guide patients and visitors to the appropriate departments.
- Handle patient queries and escalate concerns when required.

Billing & Documentation

- Assist patients with billing-related queries.
- Collect and maintain necessary patient documents.




- Ensure proper filing and record maintenance.

Administrative Duties

- Maintain reception area cleanliness and professionalism.
- Prepare daily reports and maintain registers.
- Coordinate with various hospital departments for smooth operations.

Required Qualifications

- Graduate in any discipline (preferred).
- Basic knowledge of computers and MS Office.
- Experience in hospital reception/front office is preferred.

Skills Required

- Excellent communication skills.
- Customer service orientation.
- Basic computer proficiency.
- Ability to multitask and work under pressure.
- Professional appearance and behavior.
- Strong organizational and interpersonal skills.

Working Hours

As per hospital shift schedule.

Experience

Pay: ₹8,616.90 - ₹11,000.00 per month

Benefits :

- Flexible schedule
- Paid sick time
- Paid time off

Work Location: In person

📌 Hospital Receptionist (Jamshedpur)
🏢 Meditrina Hospital
📍 Jamshedpur