JLL supports the Whole You, personally and professionally.

Position OverviewThe Front Office Executive serves as the first point of contact for visitors, clients, and employees, managing reception operations and providing administrative support to ensure smooth daily operations. This role requires excellent communication skills, professional demeanor, and the ability to handle multiple tasks efficiently in a fast-paced environment.

Key ResponsibilitiesReception and Visitor ManagementGreet and welcome visitors, clients, and guests in a professional and courteous manner

Manage visitor registration process, issue visitor badges, and maintain visitor logs

Direct visitors to appropriate personnel or meeting rooms

Ensure reception area is clean, organized, and professionally presented at all times

Monitor and manage access control systems

Communication ManagementAnswer, screen, and forward incoming phone calls professionally

Manage internal and external correspondence

Coordinate with various departments to facilitate communication flow

Maintain updated contact directories and distribution lists

Administrative SupportSchedule and coordinate meeting room bookings

Arrange catering and refreshments for meetings when required

Manage incoming and outgoing mail, couriers, and deliveries

Maintain office supplies inventory and place orders as needed

Process expense reports and maintain petty cash records

Assist with travel arrangements and accommodation bookings

Office ManagementSupport facility management with maintenance requests and vendor coordination

Monitor and report building access issues or security concerns

Coordinate with cleaning and maintenance staff

Assist in organizing company events and employee engagement activities

Maintain office equipment and arrange for repairs when necessary





Documentation and ReportingMaintain accurate records of visitors, calls, and correspondence

Prepare and distribute reports as required

Update and maintain employee contact information databases

File and archive documents systematically

Required QualificationsEducationHigh school diploma or equivalent required

Bachelor's degree in business administration or related field preferred

ExperienceMinimum 1-2 years of experience in front office, reception, or administrative role

Experience in corporate environment preferred

Customer service experience highly desirable

Skills and CompetenciesTechnical Skills : Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Familiarity with office equipment (printers, scanners, phone systems)

Basic knowledge of visitor management systems

Typing speed of at least 40 words per minute

Core Competencies : Excellent verbal and written communication skills

Strong interpersonal and customer service orientation

Professional appearance and demeanor

Ability to multitask and prioritize effectively

Strong organizational and time management skills

Attention to detail and accuracy

Problem-solving abilities and initiative

Discretion and ability to handle confidential information

Adaptability and flexibility

Personal Attributes : Friendly, approachable, and helpful attitude

Calm under pressure

Reliable and punctual





Team player with positive attitude

Cultural sensitivity and ability to work with diverse groups

Working ConditionsOffice-based role at reception desk

Standard business hours (typically 9:00 AM - 6:00 PM, Monday to Saturday)

May require occasional flexibility for extended hours during events or peak periods

Predominantly sedentary work with some standing and light physical activity

Dress Code RequirementsMandatory Professional Attire : 2 days per week : Traditional saree (professional draping style required) 3 days per week : Business suit (formal business attire)

All attire must be professional, well-maintained, and appropriate for a corporate front office environment. Specific dress code days will be communicated by management.

Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

- We’re JLL—a leading qualified services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork

📌 Front Office Executive (Gurugram)
🏢 JLL
📍 Gurugram