Manage and respond to a high volume of inbound and outbound calls

- Address customer inquiries and resolve issues promptly
- Provide information about products and services
- Maintain records of customer interactions and transactions
- Ensure customer satisfaction by delivering high-quality service
- Follow communication procedures, guidelines, and policies
- Collaborate with team members to improve customer service

Qualifications :

- High school diploma or equivalent
- Previous experience in a customer service or call center role
- Fluency in English; additional languages are a plus
- Robust verbal communication skills
- Ability to handle stressful situations with composure and professionalism
- Excellent problem-solving abilities

Job Types : Full-time, Permanent, Fresher

Pay: ₹19,110.31 - ₹31,201.21 per month

Benefits :

- Flexible schedule
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Work Location: In person

📌 Receptionist, Telecaller (Chennai)
🏢 TICKTIX SOLUTIONS
📍 Chennai