- Prepare customer bills accurately and efficiently.
- Generate invoices using the Point of Sale (POS) system.
2. Cash Handling
- Receive payments through cash, UPI, debit/credit cards, and other digital payment methods.
- Return correct change to customers.
- Ensure secure custody and handling of cash during the shift.
3. Sales Record Maintenance
- Maintain accurate daily sales records.
- Record all transactions in the POS system.
- Reconcile cash and digital payment collections at the end of each shift.
4. Customer Service
- Greet customers courteously and assist with billing-related queries.
- Resolve payment-related concerns and complaints promptly.
- Provide receipts and transaction confirmations to customers.
5. Cash Register Management
- Open and close the cash counter as per company procedures.
- Verify opening and closing cash balances.
- Report any cash shortages or excesses to management immediately.
6. Coordination with Kitchen and Service Staff
- Ensure customer orders are entered correctly into the system.
- Coordinate with kitchen and service teams regarding order status and billing requirements.
7. Reporting
- Prepare daily collection and sales reports.
- Submit cash collections, card slips, and payment summaries to the Supervisor/Manager.