Service Support Coordinator Ii (Naraina)

Service Support Coordinator Ii (Naraina)

23 Oct
|
Vertiv
|
Naraina

23 Oct

Vertiv

Naraina

Brief Job Description :

- Provides high-quality and valuable support to contracts administration and related processes.
- Processes transactions on time and in an efficient, effective, and accurate manner, with focus on quality and timeliness.
- Ensures that information logged in the designated databases and systems is accurate and updated.
- Ensures that proper monitoring is in place and required reports are delivered in a timely manner.
- Ensures that information needed by internal and external customers are provided accurately and on time
- Ensures all contract transactions are done accurately and on time.
- Ensures all required information is logged in the appropriate systems and databases in a timely and accurate manner.
- Provides accurate solutions to issues and concerns raised by the market units or other points of contact.
- Liaises with the market units regarding any detail/s not sufficiently explicit to ensure transactions are accurate.
- Guarantees accuracy in all transactions as per agreed SLA and complies with the defined procedures and standards set forth within the workgroup/team.

Required/ Minimum Qualifications : College graduate of any course

Additional / Preferred Qualifications :

- Previous experience within a service environment performing administrative functions.
- Focused with strong administration, analytical and organizational skills.




- Possesses initiative and a strong sense of ownership and responsibility
- Keen attention to details.
- Comprehensive administrative/clerical/back office experience
- Time management skills
- Must be able to work with mínimal supervision.
- Works well with others; team player
- Fluent English written and verbal skills
- Strong sense/knowledge of the service business
- Knowledge of computer systems. Knowledge of ERP (Oracle, SAP, etc.) is a plus.

Physical & Environmental Requirements : To be used majorly for manufacturing jobs.

Time Travel Needed : No Travel

OUR CORE PRINCIPALS :Safety, Integrity, Respect, Teamwork, Diversity & Inclusion.

OUR STRATEGIC PRIORITIES : Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength

OUR BEHAVIORS : Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development

Work Authorization : No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

📌 Service Support Coordinator Ii (Naraina)
🏢 Vertiv
📍 Naraina

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