Job Summary

Key Responsibilities

- Resolve customer complaints, queries, and service requests in a professional manner
- Provide accurate information about products, services, policies, and procedures
- Maintain and update customer records in CRM systems
- Escalate complex issues to the relevant department when required
- Follow up with customers to ensure resolution and satisfaction
- Maintain high standards of customer service and professionalism

Required Qualifications

- Graduate in any discipline (12th pass may be considered for some roles)
- 0-3 years of experience in customer support / customer service / call center
- Freshers with good communication skills are welcome

Preferred Skills

- Experience in BPO, E-commerce, or Service Industry




- Good typing speed and documentation skills

Benefits

- Market-competitive salary
- Training & career growth opportunities
- Supportive work environment

Job Types : Full-time, Permanent

Pay: ₹10,000.00 - ₹18,000.00 per month

Benefits :

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Paid time off

Experience :

- Customer service: 1 year (required)

Language :

- English (required)

Willingness to travel:

- 100% (required)

Work Location: In person

📌 Customer Support Executive (Cse) (Vasai-Virar)
🏢 Minniesworld.in
📍 Vasai-Virar