Are you a confident communicator with a passion for customer interaction and problem-solving? Join a fast-paced and growth-driven environment at Credence Resource Management as a Customer Service Executive - Collections and build a rewarding career with excellent earning potential and professional growth opportunities.
What We Offer
- Salary up to ₹45,000 take-home :
- Fixed 8-hour shifts :
- Performance incentives and growth opportunities
- Professional and supportive work environment
- Training and career development programs
- Opportunity to work with a reputed organization in the collections industry
Key Responsibilities
- Handle customer interactions professionally over calls
- Follow up on outstanding payments and resolve customer queries
- Negotiate payment plans while maintaining customer relationships
- Ensure compliance with company policies and quality standards
- Maintain accurate records of customer interactions and resolutions
- Excellent communication and interpersonal skills
- Prior experience in customer service, collections, or voice process preferred
- Ability to handle challenging conversations with professionalism
- Strong negotiation and problem-solving skills
- Comfortable working in a target-driven environment
- Freshers with strong communication skills can also apply
Shift Details
- 8-hour work shift
- Rotational shifts/week offs as applicable
Why Join Us?
At Credence Resource Management, we value talent, reward performance, and provide a platform for long-term career success. If you are ambitious, customer-focused, and ready to grow in the collections industry, we would love to hear from you.
Benefits :
- Health insurance
- Provident Fund
Work Location: In person
Contact
- HR Aliya
Benefits :
- Versatile schedule
- Health insurance
Work Location: In person
Pay: ₹20,000.00 - ₹45,000.00 per month
Benefits :
- Health insurance
- Provident Fund
Work Location: In person
📌 Customer Service Representative (Pune)
🏢 Credence Resource Management
📍 Pune
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