Key Responsibilities :

- Resolve customer complaints efficiently while ensuring customer satisfaction.
- Use MS Office (Excel, Word, Outlook) for reporting, tracking customer interactions, and maintaining documentation.
- Familiarize yourself with each client’s products, services, and brand standards.
- Collaborate with team members to ensure consistent and high-quality service for all client brands.

Qualifications :

- Experience : Prior experience in customer service, ideally supporting multiple brands.
- MS Office Proficiency : Strong skills in MS Office (Excel, Word, Outlook).
- Communication Skills : Excellent written and spoken English; able to handle a variety of customer scenarios.
- Interpersonal Skills : Ability to interact professionally and build rapport with customers and colleagues.
- Adaptability :



Skilled at switching between different client brands and workflows.

Preferred Qualifications :

- Familiarity with customer service software (e.g., CRM systems).
- Experience in e-commerce, healthcare, or media industries.

What We Offer :

- Competitive salary and advantages.
- Opportunities for growth and brand-based training.
- A supportive work environment within a dynamic, client-focused company.

Job Types : Full-time, Permanent

Pay: ₹9,800.00 - ₹15,500.00 per month

Education :

- Bachelor's (preferred)

Experience :

- total work: 1 year (preferred)
- Customer service: 1 year (required)

Language :

- Hindi (preferred)
- English (required)

Work Location: In person

📌 Customer Service Representative (Pitam Pura)
🏢 Anandam Group
📍 Pitam Pura