Key Responsibilities

- Client Interaction :

- Meet and greet customers, resolve queries, and conduct site show-arounds.

- Build long-term relationships through consistent communication.

- Documentation Management :

- Verify booking documents, log entries in CRM software, and issue allotment letters.

- Guide clients through sale deeds, stamp duty payments, and registration processes.

- Payment Coordination :

- Send payment intimations and demand letters on time.

- Follow up on dues, manage defaults, and ensure receipts are dispatched promptly.

- Project Updates :

- Communicate construction progress and possession timelines.

- Coordinate with site teams for handover and update customer records.

- Customer Service :

- Handle complaints efficiently and maintain high service standards.

- Provide personalized support and ensure client satisfaction.

- Reporting :

- Prepare MIS reports on collections and customer interactions for management.

Proficiency in Microsoft Excel is required.

Pay: ₹20,000.00 - ₹25,000.00 per month

Advantages :

- Provident Fund

Work Location: In person

📌 Customer Relationship Executive (Howrah)
🏢 STARK INFRAPROJECTS
📍 Howrah