Job Title: Customer Support Executive

Location: Science City, Ahmedabad

Company: Right Human Nutrition Pvt. Ltd.

Key Responsibilities :

- Customer Support :

- Address and resolve customer inquiries and complaints regarding products and dispatch.

- Assist customers with product information, order status, and other related queries.

- Communication :

- Maintain positive and professional behavior with customers at all times.

- Respond promptly to customer queries and ensure all interactions are recorded accurately.

- Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.

- Issue Resolution :

- Identify and resolve customer issues efficiently.

- Escalate complex issues to the appropriate departments when necessary.

- Follow up with customers to ensure their concerns are resolved satisfactorily.

- Order Management :

- Assist customers with order placements, modifications, and cancellations.

- Coordinate with the dispatch team to track orders and provide updates to customers.

- Handle product returns,



exchanges, and refunds as per company policies.

- Product Knowledge :

- Maintain in-depth knowledge of Right Human Nutrition’s products and services.

- Provide accurate information to customers about product features, advantages, and usage.

Requirements :

- Technical Skills :

- Familiarity with customer service tools and software.

- Basic knowledge of CRM systems.

- Experience :

- Minimum of 1-2 years of experience in customer service or support roles (preferred).

- Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).

- Personal Attributes :

- Strong problem-solving skills.

- Ability to work independently and as part of a team.

- High level of integrity and professionalism.

- Patience and empathy in dealing with customer concerns.

How to Apply : Pay: ₹15,000.00 - ₹21,000.00 per month

Work Location: In person

📌 Customer Service Representative (Bhadas)
🏢 RIGHT HUMAN NUTRITION
📍 Bhadas