Job Title: Customer Support Executive

Company : Carryall Packaging Location : Agra, Uttar Pradesh Salary : ₹15,000 - ₹20,000 per month Experience Required : 2 Years Employment Type : Full-Time

About Carryall Packaging

Carryall Packaging is a leading provider of premium and customized packaging solutions, specializing in luxury paper bags, shopping bags, gift packaging, and branded packaging products. We are looking for a Customer Support Executive who can ensure excellent customer service and maintain solid relationships with our clients.

Key Responsibilities

- Provide accurate information regarding products, pricing, order status, and delivery schedules.
- Coordinate with sales, production, and dispatch teams to ensure timely resolution of customer queries.
- Process customer orders and maintain accurate records in the system.
- Follow up with customers regarding quotations, approvals, payments, and deliveries.
- Address customer complaints professionally and ensure prompt resolution.
- Maintain strong relationships with existing clients to enhance customer satisfaction and retention.
- Prepare daily and weekly reports on customer interactions and order status.




- Support the sales team with documentation and customer communication when required.

Requirements :

- Minimum 2 years of experience in customer support, customer service, sales coordination, or a similar role.
- Excellent verbal and written communication skills in Hindi and English.
- Strong interpersonal and problem-solving abilities.
- Ability to handle multiple tasks and work in a fast-paced environment.
- Strong organizational and follow-up skills.

Preferred Qualifications

- Experience in packaging, printing, manufacturing, or related industries will be an advantage.
- Familiarity with CRM software and order management processes.
- Customer-centric approach with attention to detail.

Key Skills

- Customer Relationship Management
- Communication & Coordination
- Complaint Resolution
- Order Processing
- Follow-up & Documentation
- Time Management
- Team Collaboration

Benefits :

- Competitive salary package
- Stable work environment
- Career growth opportunities
- Professional development and training

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits :

- Cell phone reimbursement

Work Location: In person

📌 Customer Support Executive (Cse) (Agra)
🏢 carryall packaging
📍 Agra