Handle inbound and outbound customer calls professionally.

- Provide information regarding healthcare services, medical equipment rentals, and service availability.
- Coordinate with operations and service teams to ensure timely service delivery.
- Follow up with customers regarding service requests and feedback.
- Maintain accurate records of customer interactions in CRM/software systems.
- Resolve customer complaints efficiently and escalate issues when necessary.
- Meet daily call handling and customer satisfaction targets.

Pay: ₹18,000.00 - ₹23,000.00 per month

Ability to commute/relocate:

- Bengaluru, Karnataka (560091): Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Do you have a two-wheeler?




- Willing to work from 8 am to 4 pm and 1: 30 pm to 9:30 pm, Sundays and holidays, with compensatory off?

Education :

- Higher Secondary(12th Pass) (preferred)

Experience :

- Customer relationship management: 1 year (preferred)

Language :

- English (preferred)
- Kannada (preferred)
- Hindi (preferred)
- Tamil (preferred)
- Telugu (preferred)

License/Certification:

- Driving Licence (preferred)

Location :

- Bengaluru, Karnataka (560091) (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person

📌 Customer Care Executive (Bengaluru)
🏢 Alerthands Healthcare Services
📍 Bengaluru