Job Title: Customer Support Executive (International Voice Process)

Company : Leading MNC Location : Jaipur (Mansarovar) Salary : ₹25,000 - ₹35,000 CTC + Possible Incentives + Travel allowance OR Cabs Shift : Rotational / Night Shift Working Days : 5.5 Days

Job Overview

We are hiring Customer Support Executives for an International Voice Process (US-based clients ). The role involves handling customer queries over calls and delivering a high-quality customer experience while meeting performance metrics.

Key Responsibilities

- Handle inbound customer calls for international clients
- Resolve queries related to orders, payments, returns, and services
- Provide accurate information and quick resolutions
- Maintain proper documentation of customer interactions
- Meet quality, compliance, and productivity KPIs
- Ensure high customer satisfaction at every interaction

Eligibility Criteria

- Qualification:



Undergraduate / Graduate (any stream)
- Experience: Minimum 6 months in International BPO (Voice) OR Extremely good fresher
- Communication: Excellent English (mandatory)
- Comfortable with night shifts & rotational offs
- Immediate joiners preferred

Selection Process

- HR Round
- Operations Round

Perks & Benefits

- Night shift allowance (for males)
- Cab facility for females
- PF, ESI & other benefits
- Growth in international BPO domain

Job Types : Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits :

- Cell phone reimbursement
- Commuter assistance
- Versatile schedule
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Support Executive (Cse) (Jaipur)
🏢 Magpie Placement Services
📍 Jaipur