Hiring: Customer Support Associate (Chat / Voice Process)

Job Type : Full time (Work From Office)

Position : Customer Support Associate (Chat / Voice)

Work Schedule

- Shift Duration : 9 hours (including login hours)
- Shift Timings : Rotational shifts
- Working Days : 6 days a week
- Weekly Off : 1 rotational week off

Salary

- In-Hand Salary : ₹10,000 - ₹12,000 per month

Key Skills & Requirements

- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to work independently and perform under pressure
- Good team player with a positive attitude
- Customer-centric approach with effective query-handling skills

Roles & Responsibilities

- Handle customer interactions through Chat and Voice support
- Resolve customer queries efficiently and professionally
- Ensure high levels of customer satisfaction
- Maintain accurate records of customer interactions
- Coordinate with internal teams when required to resolve issues

Job Location

Niftel Communication Above Zepto Office Sell Tax Office Road Taramandal, Gorakhpur, Uttar Pradesh

Contact

HR Shereen 88107 67086

Pay: ₹11,000.00 - ₹13,000.00 per month

Work Location: In person

📌 Customer Care Executive (Gorakhpur)
🏢 Niftel Communication
📍 Gorakhpur