Customer Support

- Handle incoming broker queries via call, chat, and WhatsApp
- Help brokers understand platform features and workflows

Onboarding Support

- Guide brokers during KYC and profile setup
- Help brokers post enquiries and property listings
- Ensure brokers complete onboarding successfully

User Engagement

- Follow up with inactive brokers
- Educate users about new features
- Assist in subscription and payment related queries

Required Skills Must Have

✔ Good Hindi communication (mandatory) ✔ Basic English understanding (mandatory) ✔ Good phone etiquette ✔ Basic computer knowledge ✔ Problem solving attitude

Valuable To Have

✔ Real estate industry knowledge ✔ SaaS support experience ✔ Sales support or telecalling experience

- Patient listener
- Confident speaker
- Tech-friendly
- Comfortable talking to business professionals (brokers)
- Quick learner

Growth Opportunity

- Senior Support Executive
- Account Manager - Broker Relations
- City Operations Manager

Job Types : Full-time, Permanent, Fresher

Pay: From ₹20,000.00 per month

Work Location: In person

📌 Customer Support (Jaipur)
🏢 BROKWISE
📍 Jaipur