Position: Customer Success Intern
Company : Cutting Edge Digital Private Limited (Mogi I/O)
Location : Saket, New Delhi (On-site)
Employment Type : Internship
Duration : 6 Months
About Mogi I/O
Mogi I/O () is a next-generation media tech SaaS venture revolutionizing the OTT industry with its plug-and-play, no-code, white-label OTT solutions. We are looking for enthusiastic interns who are eager to learn, contribute, and grow with us in a fast-paced environment.
Role Overview
We are seeking motivated Customer Success Interns who will support the client success and project management team. This role offers a great opportunity to learn how client relationships are managed, how digital products are deployed across platforms, and how structured project execution works in a SaaS environment.
Key Responsibilities (as an Intern)
- Assist the customer success team in managing client communications and maintaining strong client relationships.
- Support coordination with internal teams (development, QA, design, operations) to ensure smooth project execution.
- Help in preparing and documenting Minutes of Meetings (MoMs) for client calls and follow up on assigned tasks.
- Track project timelines and deliverables under the guidance of the project manager.
- Provide assistance in monitoring project status and identifying potential risks or blockers.
- Support in ensuring clients adopt and effectively use Mogi IO’s solutions.
Requirements :
- Current student or recent graduate in Business Administration, Computer Science, IT, Project Management, or related fields. :
- Strong communication and interpersonal skills.
- Good organizational skills with attention to detail.
- Eagerness to learn about client success, project management, and SaaS platforms. :
- Familiarity with tools like JIRA, Trello, MS Teams.
- Proactive, enthusiastic and a team player.
What We Offer
- Hands-on exposure to real client projects in a fast-scaling SaaS company.
- Chance to learn from an experienced team working with international clients.
- Internship certificate and recommendation (based on performance).
- A chance to convert to a full-time role upon successful completion of the internship.
Job Type : Internship Contract length: 6 months
Pay: ₹144,000.00 - ₹180,000.00 per year
Work Location: In person
📌 Customer Success + App Publisher Intern (Saket)
🏢 Mogi IO
📍 Saket