Customer Service Representative (Ahmedabad)

Customer Service Representative (Ahmedabad)

23 Oct
|
PCS Global Group
|
Ahmedabad

23 Oct

PCS Global Group

Ahmedabad

Company : PCS Global Group Location : Ahmedabad, India (Work from Office) Experience : Freshers to 2 years preferred

Job Overview : Key Responsibilities :

- Coordinate with clients and team members to ensure timely communication and task completion.
- Assist with documentation, tracking, and reporting of administrative processes.
- Follow and document procedures to support consistent operations.
- Identify gaps, issues, or areas for improvement and suggest solutions.
- Learn new tools, systems, and workflows quickly to enhance efficiency.
- Maintain confidentiality and handle tasks with responsibility and attention to detail.
- Support the team with problem-solving and follow-ups as needed.

What We’re Looking For :

- Smart learner with the ability to quickly understand new processes and systems.
- Quick catcher who pays attention and grasps details rapidly.
- Dependable and dedicated with a solution-driven attitude.
- Calm under pressure, open to feedback, and eager to learn and improve.
- Honest, reliable, and capable of handling confidential information.




- Ready to commit to a long-term role with stability and career growth.

Why Join PCS Global Group?

- 5 days working (Monday to Friday)
- Opportunity to work on international processes
- Stable, long-term career path with growth opportunities
- Supportive and professional work environment
- Training and mentoring to help you learn and develop current skills

Job Types : Full-time, Permanent, Fresher

Pay: ₹17,000.00 - ₹31,129.91 per month

Benefits :

- Leave encashment
- Paid sick time
- Paid time off

Application Question(s):

- Are you based in Ahmedabad?
- Do you have experience in international calling or coordination roles? If yes, please mention your total experience.
- Are you fluent in English (both spoken and written)?
- Are you comfortable working in a 7:00 AM to 4.00 AM shift?
- Are you comfortable with one year Bond?
- How soon can you join?

Work Location: In person

📌 Customer Service Representative (Ahmedabad)
🏢 PCS Global Group
📍 Ahmedabad

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