Fashion Merchandiser cum Store Manager

Company : Katyals Couture Employment Type : Full time Work Mode : Work From Office Location : Lajpat Nagar, New Delhi Working Hours :Tuesday - Sunday | 10:30 AM - 8:00 PM Weekly Off : Monday Experience Required**: 2-6 Years

About Katyals Couture

Katyals Couture is a premium women's ethnic wear brand specializing in designer suits, shararas, lehengas, festive wear, occasion wear, and bridal couture. We are looking for a passionate and experienced Fashion Merchandiser cum Store Manager to lead our boutique operations while delivering an exceptional customer experience.

Job Summary

Key Responsibilities

Store Management

- Manage day-to-day boutique operations.
- Ensure smooth store opening and closing.
- Supervise retail sales executives and allocate daily responsibilities.
- Monitor store cleanliness, visual presentation, and customer service standards.
- Prepare daily, weekly, and monthly sales reports.
- Achieve monthly store sales targets.
- Coordinate billing, alterations, and customer deliveries.

Fashion Merchandising

- Plan and execute attractive product displays.
- Arrange merchandise by collection, occasion, season, and colour.
- Monitor fast-moving and slow-moving products.
- Recommend replenishment and new product requirements.
- Coordinate new collection launches.
- Ensure all products are properly tagged and displayed.

Inventory Management

- Maintain accurate inventory records.
- Conduct regular stock audits and physical verification.
- Coordinate stock inward and outward.
- Manage stock replenishment and transfers.
- Identify dead stock and recommend clearance strategies.
- Minimize stock losses and inventory discrepancies.

Customer Relationship Management (CRM)

- Maintain customer database and purchase history.
- Record customer measurements and preferences.
- Build relationships with VIP and repeat customers.
- Follow up with customers regarding new arrivals, festive collections, alterations, and deliveries.




- Increase repeat purchases through personalized customer engagement.
- Resolve customer complaints professionally.

Team Management

- Train and motivate the retail sales team.
- Monitor attendance, grooming, and performance.
- Ensure high customer service standards.
- Conduct regular product knowledge and styling sessions.

Visual Merchandising

- Maintain luxury visual merchandising standards.
- Plan window displays and seasonal themes.
- Refresh displays based on new arrivals and promotions.
- Ensure attractive presentation throughout the boutique.

Vendor & Product Coordination

- Coordinate with designers, vendors, and manufacturers.
- Track production timelines and deliveries.
- Ensure product quality and timely availability.
- Coordinate alterations and custom orders.

Software Skills

- MS Excel
- MS Office
- Google Sheets
- POS Billing Software
- Shopify POS (preferred)
- Inventory Management Software
- CRM Software (preferred)

Required Skills :

- Strong knowledge of women's ethnic wear and luxury fashion retail.
- Excellent merchandising and visual display skills.
- Inventory planning and stock management experience.
- Strong customer relationship management skills.
- Leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Sales-oriented mindset.
- Strong organizational and problem-solving abilities.
- Attention to detail and professionalism.

Qualifications :

- Bachelor's Degree or Diploma in Fashion Merchandising, Fashion Design, Retail Management, or a related field.
- 2-6 years of experience in fashion retail, designer boutiques, or luxury apparel.

Key Performance Indicators (KPIs)

- Monthly sales achievement.
- Store profitability.
- Inventory accuracy.
- Customer satisfaction and repeat purchase rate.
- CRM database management.
- Visual merchandising standards.
- Team productivity.
- Stock ageing and inventory turnover.

What We're Looking For

Pay: ₹11,987.34 - ₹25,000.00 per month

Work Location: In person

📌 Fashion Merchandiser (Lajpat Nagar)
🏢 katyal tradex
📍 Lajpat Nagar