Job Title : Service Coordinator

Job Summary : Responsibilities :

- Handle customer service calls and complaints
- Register service requests and create job cards
- Schedule and coordinate service engineers/technicians
- Follow up with customers for service updates
- Maintain service records and reports
- Track pending complaints and ensure timely closure
- Coordinate with spare parts/store team if required
- Prepare daily service reports
- Support billing and documentation work

Requirements :

- Graduate in any stream
- 1-2 years experience in service/customer support (preferred)
- Good communication skills (Hindi & English)
- Valuable coordination and problem-solving skills
- Ability to handle multiple tasks

Skills Needed :

- Time management
- Customer handling
- Team coordination
- Record keeping
- Follow-up skills

Other Details : Gender : Male Required

Location : 15, Pandori Waraich, Industrial Area, Opp. Essar Petrol Pump, Majitha Road, Amritsar - 143008

Salary : As per experience

Job Types : Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits :

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Service Coordinator (Amritsar)
🏢 Shakti Power Solutions
📍 Amritsar