About the Role: Eligibility Criteria:

- Education: Graduate or Undergraduate (any stream)
- Experience: Minimum 1 year of work experience (on paper)
- Travel Customer Service: Minimum 6 months of experience in travel-related customer service (e.g., airlines, hotel bookings, travel agencies, OTAs such as Make MyTrip, Yatra, courier/logistics)
- Immediate joiners preferred

Key Responsibilities:

- Provide timely, accurate, and professional responses
- Log and update customer interactions in the system
- Escalate unresolved issues to the relevant department
- Meet daily and monthly performance targets
- Adhere to process guidelines and compliance standards

Required Skills :

- Robust written communication skills in English and Hindi
- Good typing speed and accuracy
- Familiarity with CRM tools and basic computer operations
- Ability to multitask and work under pressure
- Willingness to work in rotational shifts

Pay: ₹25,000.00 - ₹30,000.00 per month

Application Question(s):

- Do you have at least 6 months of Travel Customer Service experience (Airlines, Hotel Bookings, Travel Agency, OTA like MakeMyTrip/Yatra, or Logistics/Courier)?

Work Location: In person

📌 Back Office Executive (Gurugram)
🏢 Recruit Solve
📍 Gurugram