Experience:1 years plus as a RESERVATION EXECUTIVE

Location: Egmore, Chennai (Work from Office ONLY)

Key Responsibilities

- Booking Management : Process inbound inquiries, confirm bookings, and manage reservation systems (e.g., PMS, GDS).
- Customer Service : Address guest inquiries regarding rates, availability, and amenities, and resolve issues promptly.
- Revenue Generation : Utilize sales techniques to upsell room categories, packages, and services.
- Data Accuracy : Maintain accurate guest profiles, payment information, and check booking details.
- Policy Adherence : Ensure compliance with cancellation, guarantee, and booking policies.

Required Qualifications & Skills

- Experience : Previous experience in a hotel, travel agency, or customer service role.
- Technical Skills : Proficiency in Hotel Property Management Systems (PMS), CRM, and MS Office.
- Communication : Robust verbal and written communication skills.
- Soft Skills : High attention to detail, multitasking ability, and strong interpersonal skills.

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Reservation Executive (Egmore)
🏢 Smartbridge Resources
📍 Egmore