- Location
- Aurangabad, Bihar
- Experience Required
- Fresher
- Education Required
- 12th Standard / PUC
- Gender
- Both
- Work mode
- Full time
- Shift
- Day Shift
- Days of work
- 6 Days/week
Other Requirements
- Aadhaar Card
Responsibilities :
- Answering incoming calls from customers and addressing their inquiries
- Providing information about products and services
- Maintaining a polite and professional manner at all times
- Resolving customer complaints and escalating issues as needed
- Keeping accurate records of customer interactions and transactions
- Following communication scripts when handling different scenarios
- Meeting key performance indicators related to call quality and customer satisfaction
Positive to have values:
- Strong interpersonal skills
- Ability to work well under pressure
- Attention to detail
- Problem-solving skills
- Team player attitude
- Previous experience in a call center or customer service role