23 Oct
|
Knack Global
|
Jaipur
23 Oct
Knack Global
Jaipur
We are looking for a Customer Care Executive to join our team at Knack Global . The role offers ₹20000 - ₹24000 and involves managing customer calls, delivering outstanding customer service related to Healthcare . Join us for a excellent work environment with various opportunities for career growth.
Key Responsibilities :
- Manage incoming and outgoing calls in a professional manner.
- Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
- Log customer interactions and track follow-ups.
- Offer timely and relevant solutions to resolve customer issues.
- Collaborate with team members to escalate and address more complex concerns.
- Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements : Job Types : Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹24,000.00 per month
Benefits :
- Health insurance
Work Location: In person
📌 Process Associate - Operations (Jaipur)
🏢 Knack Global
📍 Jaipur