Position : Executive - Sales (Kiosk)

Location :Palam Airport, Delhi

Job Purpose

To manage day-to-day kiosk operations, drive sales, provide excellent customer service, maintain product displays, and ensure smooth functioning of the kiosk while achieving assigned sales targets.

Key Responsibilities

- Sales & Customer Service
- Actively approach and engage customers visiting the kiosk.
- Understand customer requirements and recommend suitable products.
- Demonstrate product features, benefits, and usage to customers.
- Achieve daily, weekly, and monthly sales targets.
- Promote ongoing offers, schemes, and new product launches.
- Upsell and cross-sell products to maximize revenue.

Kiosk Operations

- Ensure smooth day-to-day operations of the kiosk.
- Maintain cleanliness, hygiene, and professional appearance of the kiosk.
- Ensure proper merchandising and product display as per company guidelines.
- Open and close the kiosk as per operational requirements.

Billing & Cash Management

- Handle billing through POS systems.
- Process cash, card, UPI, and other digital transactions accurately.
- Maintain daily sales records and submit reports.
- Reconcile cash and sales at the end of each shift.

Inventory Management

- Monitor stock levels and ensure product availability.
- Receive and verify stock deliveries.
- Maintain stock records and report shortages or damages.
- Coordinate with supervisors for timely stock replenishment.

Customer Relationship Management

- Address customer queries and complaints professionally.
- Ensure high levels of customer satisfaction.




- Collect customer feedback and share market insights with management.
- Build positive customer relationships to encourage repeat purchases.

Compliance & Reporting

- Follow company policies, SOPs, and operational guidelines.
- Maintain attendance, shift discipline, and grooming standards.
- Submit daily sales, stock, and activity reports to the reporting manager.
- Ensure adherence to safety and security procedures.

Qualifications & Experience

- Minimum Qualification: 12th Pass / Graduate.
- Experience: 0-3 years in Retail Sales, Counter Sales, FMCG, Food & Beverage, or Kiosk Operations.
- Freshers with good communication skills may also be considered.

Required Skills :

- Strong communication and interpersonal skills.
- Customer-centric approach.
- Sales and negotiation skills.
- Basic computer and POS billing knowledge.
- Ability to work in rotational shifts, weekends, and holidays.
- Good grooming and professional appearance.

Key Performance Indicators (KPIs)

- Monthly Sales Achievement (%)
- Customer Satisfaction Score
- Conversion Rate
- Average Bill Value
- Inventory Accuracy
- Attendance & Shift Compliance
- Kiosk Hygiene & Merchandising Standards
- Cash Handling Accuracy

Working Conditions

- Rotational shifts including morning, evening, and night shifts as per business requirements.

Pay: ₹16,000.00 - ₹20,000.00 per month

Advantages :

- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
- Work from home

Experience :

- total work: 2 years (preferred)

Work Location: In person

📌 Executive - Sales (Kiosk) Palam Airport
🏢 PANSARI GROUP
📍 Palam