About the Role

ROMS N RAKS Pet Grooming Academy is looking for a passionate and results-driven Student Counselor to guide prospective students through their learning journey while driving admissions through effective counselling and telesales. This is a target-based role that requires excellent communication skills, relationship-building abilities, and a customer-centric approach to convert enquiries into successful admissions.

Key Responsibilities

- Counsel prospective students regarding academy courses, career opportunities, and the admission process.
- Handle inbound and outbound calls to generate admissions and achieve enrollment targets.
- Build strong relationships with prospective students and address their queries effectively.
- Maintain accurate records of enquiries, follow-ups, admissions, and student interactions.
- Coordinate with internal teams to ensure a smooth admission and onboarding process.
- Support academy operations and administrative activities as required.
- Assist in social media engagement and promotional activities to generate leads.
- Ensure timely documentation and adherence to admission processes.

Eligibility

- Graduate in any discipline.

Experience

- 2-4 years of relevant experience.

- Prior experience in:

- Student Counselling

- Telesales

- Educational Admissions





- Customer Relationship Management

Required Skills :

- Excellent verbal and written communication skills.

- Fluency in English, Hindi, and Malayalam is mandatory. :

- Tamil language proficiency is desirable. :

- Strong counselling and persuasion skills.

- Active listening and relationship-building abilities.

- Proven ability to achieve lead conversion and admission targets.

- Valuable documentation, reporting, and organizational skills.

- Basic computer proficiency including MS Office, Excel, and Google Workspace.

- Familiarity with social media platforms for lead generation and student engagement.

- Understanding of customer service and sales processes.

- Passion for working with students and a genuine interest in the pet grooming industry. Being a pet lover is an added advantage.

What We're Looking For

- A self-motivated, target-oriented professional with excellent interpersonal skills.
- Someone who can build trust with prospective students and guide them towards the right career choices.
- A proactive team player with strong organizational skills and a passion for delivering an exceptional student experience.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Student Counselor (Kochi)
🏢 Roms N Raks
📍 Kochi