Position : Reservations Executive Industry : Hotel & Hospitality Location : Noida, UP Experience : 1-3 years

Key Responsibilities

- Reservation Handling :

- Accurately input reservations into the Property Management System (PMS).

- Guest Communication :

- Respond promptly to guest inquiries regarding availability, rates, packages, and promotions.

- Confirm bookings, modifications, and cancellations with professionalism.

- Assist with special requests (early check-in, late check-out, transfers, etc.).

- Coordination with Departments :

- Collaborate with front office, housekeeping, and F&B; teams for smooth guest experiences.

- Work with sales and revenue management to optimize room allocation and occupancy.

- Revenue Optimization :

- Upsell higher room categories and promote hotel services/packages to increase revenue.

- Monitor booking channels to ensure competitive pricing.

- Record Keeping & Reporting :

- Maintain accurate and up-to-date reservation records.

- Prepare daily, weekly,



and monthly reservation reports for management.

- Customer Service & Problem Solving :

- Handle booking-related complaints or discrepancies with professionalism.

- Ensure guest satisfaction through efficient and personalized service.

- System & Channel Management :

- Update rates, availability, and promotions in line with management directives.

Qualifications & Skills

- Bachelor’s degree in Hospitality, Hotel Management, or related field.
- 1-3 years of experience in reservations/front office (hospitality industry preferred).
- Knowledge of PMS (Property Management Systems) and OTA portals.
- Strong communication, customer service, and problem-solving skills.
- Ability to multitask and work under pressure.

Job Types : Full time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Reservation Executive (Noida)
🏢 Adeo Distinctions E Dimensions
📍 Noida