Job Summary

We are looking for a well-spoken, organized, and detail-oriented Hospitality Head - RSVP & Guest Coordination to manage guest communication and attendance confirmation for wedding events. While the designation is Wedding Planner, the primary responsibility of this role is handling RSVP calling, guest follow-ups, and maintaining accurate guest records to support smooth event execution.

Key Responsibilities

- Make outbound calls to wedding guests to confirm attendance (RSVP)
- Communicate event details clearly, including date, venue, timings, and functions
- Record RSVP responses accurately (attending / not attending / tentative)
- Collect and update guest information such as number of attendees, meal preferences, and special requirements
- Conduct follow-up calls with guests who have not responded
- Maintain updated RSVP trackers and share daily/weekly reports with the event team
- Coordinate closely with senior wedding planners, logistics, and operations teams
- Handle guest queries politely and professionally




- Support the wedding planning team with guest-related coordination before and during events

Skills & Qualifications

- Minimum qualification: Graduate preferred/ Post Graduate
- Prior 2-3 year of experience in RSVP calling, customer service or event coordination is an advantage
- Excellent verbal communication skills
- Fluency in English and local language(s)
- Basic knowledge of MS Excel / Google Sheets
- Robust attention to detail and follow-up skills

Desired Attributes

- Pleasant and professional phone etiquette
- Organized and methodical approach to work
- Ability to handle repetitive calling and guest interactions patiently
- Willingness to work flexible hours during peak wedding seasons

Working Conditions

- Office-based role with coordination during live events if required
- Weekend or extended hours may be required during weddings

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Wedding and Events Coordinator (Vasant Kunj)
🏢 Touchwood Entertainment
📍 Vasant Kunj