About Lux Hospitals Lux Hospitals is a growing healthcare organization committed to delivering high-quality, patient-centered care with strong clinical standards and efficient hospital operations.

Key Responsibilities

- Welcome and attend to patients, attendants, and visitors in a courteous and professional manner
- Manage patient registration, OPD/IPD admissions, and appointment scheduling
- Handle front desk calls, direct patients to appropriate departments, and address general queries
- Coordinate with doctors, nursing staff, and support departments for smooth patient flow
- Assist with billing coordination, insurance documentation, and discharge formalities
- Maintain accurate patient records and data entry in the Hospital Management System (HMS)
- Manage patient queues and waiting areas to ensure mínimal wait times and a comfortable experience
- Ensure the front office area is clean, organized,



and presentable at all times
- Handle patient feedback and grievances with patience, escalating when necessary

Skills Required :

- Pleasant personality with strong communication skills in Telugu and English (Hindi a plus)
- Ability to multitask and remain calm in a busy, fast-paced workplace
- Patient, empathetic, and professional in handling diverse patients and situations
- Basic knowledge of billing and insurance processes is an advantage

Experience : 1-3 years in a front office, reception, or customer service role (hospital experience preferred)

Job Types : Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits :

- Health insurance
- Provident Fund

Work Location: In person

📌 Front Office Executive (Hospital) (Hyderabad)
🏢 LUX Hospitals
📍 Hyderabad