At Kognitiv Inc., we’re redefining what it means to be a Workday partner. As one of the fastest-growing companies in the ecosystem, we bring deep expertise, innovative thinking, and a people-first mindset to everything we do. We’re not just building better Workday solutions—we’re building a company where talented people thrive.

Ready to do your best work? Join us.

The Workday Payroll Processor will be responsible for providing managed US payroll administration services and Workday payroll processing support to a book of clients and will manage multiple projects with various deadlines in a fast-paced work environment. This position resides in a customer team workplace and, in addition to supporting named customers, will also support all customers across all service levels as the leaders and business deem necessary. In addition to day-to-day support, Workday payroll configuration and year-end support are required.

Key Responsibilities :

- Off-Cycle Payments: Settle off-cycle payments as requested by clients in a timely manner.
- Client Support: Act as the named Specialist for Payroll clients, where they will assist the client in processing payroll, and answer employee questions related to their paychecks. Assist employees with completing their payment elections and tax forms.
- Case Management: Manage and respond to cases daily to ensure service level agreements and high client satisfaction levels are met.
- Reporting and Audits: Generate and troubleshoot daily control reports, quarter-end,



and year-end audit reports in Workday, making recommendations to clients for improvements.
- Documentation: Maintain client-specific support documentation and accurate records of payroll transactions.
- Team Collaboration: Work with peers and customer teams to collaboratively support customers, resolve requests, and contribute to process improvements.

Qualifications :

- Minimum of 2 years of Workday payroll processing experience, US Workday Payroll is experience required.
- Strong understanding of payroll processes, procedures, and tax compliance.
- Excellent critical thinking, consultative, and problem-solving abilities.
- Proficient in MS Excel for data analysis and reporting.
- Strong analytical, data entry, and mathematical skills.
- Exceptional communication skills with a focus on outstanding customer service.
- Self-directed and able to manage workload under tight deadlines and competing demands.
- Highly organized, with the ability to multitask and support multiple customers effectively.
- Flexible and adaptable in a dynamic environment; open to new ideas and procedures.
- Detail-oriented with strong time management and research skills.
- Builds effective working relationships, using tact and discretion with sensitive information.
- Collaborative team player, committed to shared goals and continuous improvement.

Pay Transparency Statement

Kognitiv is an Equal Opportunity Employer

Work Authorization

Estimated Application Deadline

2026-03-29

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📌 Workday Us Payroll Processor (Hyderabad)
🏢 Kognitiv
📍 Hyderabad