Role Overview

This role requires a proactive approach to customer engagement, strong product knowledge, and the ability to contribute meaningfully to store performance and customer satisfaction.

Key Responsibilities

Customer Engagement & Service

- Greet and assist customers in a courteous and professional manner.
- Understand customer requirements and recommend suitable products or services.
- Ensure a positive and seamless in-store experience.

Sales & Revenue Generation

- Actively promote products to drive sales and achieve assigned targets.
- Identify opportunities for upselling and cross-selling to maximize revenue.
- Contribute to overall store performance and profitability.

Product Knowledge

- Maintain comprehensive knowledge of product features, advantages, pricing, and usage.
- Effectively communicate product value to customers to support informed purchasing decisions.

Inventory & Store Operations

- Monitor stock levels and assist in periodic stock checks.
- Ensure product availability and maintain accurate inventory records.
- Support adherence to store operational standards.

Visual Merchandising

- Assist in maintaining attractive product displays in line with brand guidelines.
- Ensure the store is organized, clean, and visually appealing at all times.

Billing & Cash Handling

- Process transactions accurately and efficiently.




- Follow established cash handling and billing procedures.

Customer Issue Resolution

- Address customer queries and concerns promptly and professionally.
- Escalate issues when necessary and ensure timely resolution.

Reporting & Coordination

- Maintain accurate sales records and provide feedback on customer preferences and market trends.
- Collaborate with team members to achieve collective sales goals.

Additional Responsibilities

- Conduct customer tele-calling activities to generate leads and follow up on inquiries.
- Participate in outdoor promotional activities, if required.

Eligibility Criteria

Education :

- Higher Secondary (12th Pass) - Required

Experience :

- Minimum 2 years of retail sales experience
- Minimum 4 years of total work experience

Languages :

- English - Required
- Hindi - Preferred
- Kannada - Preferred

Compensation & Benefits

- Competitive salary
- Performance-based incentives
- Bonus pay
- Insurance
- Provident Fund

Work Schedule

- Day shift
- Monday to Friday
- Weekend availability required

Location Requirement

Job Types : Full-time, Permanent

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits :

- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

📌 Retail Sales Associate (Bengaluru)
🏢 Dozen7
📍 Bengaluru