Hiring: Customer Support Executive - Non-Voice Chat Process (Verizon)

Location : Hyderabad Process : Verizon - Non-Voice Chat Support CTC : Up to 4.33 LPA Experience Required : Minimum 1 Year

Key Responsibilities

- Handle customer queries through chat support channels.
- Manage multiple customer interactions simultaneously (dual/triple chat).
- Provide accurate and timely resolutions to customer concerns.
- Maintain high levels of customer satisfaction and service quality.
- Document customer interactions and follow process guidelines.
- Meet productivity, quality, and compliance metrics.

Eligibility Criteria

- Minimum 1 year of experience in Dual Chat or Triple Chat support.
- Excellent written English communication skills.
- Robust typing speed and accuracy.
- Ability to multitask and work in a fast-paced environment.
- Flexible to work in rotational shifts and week-offs.

Pay: ₹25,000.00 - ₹35,000.00 per hour

Work Location: In person

📌 Non Voice Process (Hyderabad)
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📍 Hyderabad