23 Oct
|
TP-LINK India
|
Sahibzada Ajit Singh Nagar
23 Oct
TP-LINK India
Sahibzada Ajit Singh Nagar
to International Customer Support Executive - Voice & Chat (Night Shift)
We are hiring International Customer Support Executives for a blended Voice & Chat process . This is a full-time, work-from-office opportunity based in Chandigarh/Mohali .
If you have strong English communication skills and are looking to start or grow your career in international customer support, this role is ideal for you.
Job Details
- Location : Chandigarh / Mohali
- Work Mode : Work From Office
- Employment Type : Full-time, Permanent
- Shift : Night Shift
- Working Days : 5.5 days/week (Rotational week off)
- Interview Mode : Walk-in Interview (Face-to-Face)
Key Responsibilities
- Handle international customer interactions via voice calls and chat :
- Resolve customer queries related to products, orders, returns, and services
- Ensure high-quality communication and customer satisfaction
- Accurately document customer interactions and follow up when required
- Adhere to company policies and service standards
Eligibility Criteria
- Communication : Excellent spoken and written English
- Willingness to work night shifts with a rotational week off
Salary & Benefits
- Salary : Up to ₹33,000 CTC per month
- Cab Facility : Available for female employees during night shifts
- Exposure to international clients :
- Career growth opportunities
Job Types : Full time, Permanent, Fresher
Pay: ₹20,000.00 - ₹33,000.00 per month
Benefits :
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Us Chat Support - Freshers (Sahibzada Ajit Singh Nagar)
🏢 TP-LINK India
📍 Sahibzada Ajit Singh Nagar