Job Req Id: 26962211
Location(s): Mumbai, Maharashtra, India
Job Type : On-Site/Resident
Posted: May. 07, 2026
Discover your future at Citi : Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview : Responsibilities :
- Manage a portfolio of Top Tier Financial Institutions and be responsible for TTS sales origination, cross-sell and retention across the portfolio. The person would be expected to FI bank lead
- Originate recent TTS sales for clients, cross-selling TTS products and services to deepen wallet penetration, revenue realization and expansion, and driving customer satisfaction through quality service delivery
- Primary global or regional point of contact and accountability for TTS sales origination and related activities to clients
- Trusted advisor for the TTS solutions provided to clients and be responsible for overall client satisfaction
- Responsible for growing the TTS P&L; of clients and oversee the sales process from origination to revenue realization for assigned clients
- Manage and drive the deal team and work closely with Relationship Managers, TTS Product, Client Delivery and O&T; to achieve objectives
- Ensure consistent, professional delivery of all client management disciplines including: account planning, call reporting, lead generation, pipeline management, implementation acceleration, plus TTS relationship reviews
- Cultivate client contacts in the key buying centers that allocate and influence the client’s TTS-related wallet
- Determine client objectives & financial needs that can be addressed through the TTS platform
- Identify opportunities for new deals across TTS product set and geographies including multi-product requirements
- Develop and maintain market knowledge through participation in conferences and keeping up to date on market trends affecting clients
- Drive overall client satisfaction with the TTS platform and build customer loyalty
- Respond to customer escalation for operational/customer service issues, including complex or cross-geography issues - Qualifications :
- 10+ years of experience
- Solid FI Sales experience
- Broad client management experience
- Excellent communication and written skills
- Demonstrated organizational skills (including self-organizational skills)
- Superior client management & deal negotiation skills
- Ability to interact at all levels of global, regional and local.
- Superior interpretive and problem solving skills
- Excellent team working and outstanding interpersonal skills
- Ability to operate in a complex matrix environment - Education :
- Bachelor’s/University degree, Master’s degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Job Family Group :Institutional Sales
- Job Family : Solution Sales
- Time Type : Full time
- Most Relevant Skills :Please see the requirements listed above.
- Other Relevant Skills :For complementary skills, please see above and/or contact the recruiter.- View Citi’s EEO Policy Statement and the Know Your Rights poster._
📌 Svp- Trade and Treasury Services- Fi Sales (Mumbai)
🏢 Citi
📍 Mumbai