Job Description - Windows Administrator

Position Details

Designation : Windows Administrator Experience : 3-4 Years Department : IT Infrastructure & Support Location : New Delhi Employment Type : Full time Reporting To : Infrastructure Manager / Service Delivery Manager

Job Summary

Key ResponsibilitiesActive Directory & Identity Management

- Administer and maintain Active Directory (AD) environments.
- Create, modify, disable, and manage user accounts, groups, and organizational units.
- Configure and manage Group Policies (GPOs).
- Troubleshoot account lockouts, login failures, password-related issues, and AD replication concerns.
- Support Azure AD integration and hybrid identity environments.

Microsoft 365 Administration

- Manage Microsoft 365 services including Exchange Online, Outlook, Teams, OneDrive, and SharePoint.
- Handle mailbox creation, migration, permissions, shared mailboxes, and distribution groups.
- Manage Microsoft 365 license allocation and user provisioning.
- Configure and troubleshoot Multi-Factor Authentication (MFA).
- Support Single Sign-On (SSO) and Conditional Access policies.

Windows Server Administration

- Provide administration and support for Windows Server environments.
- Monitor system performance and ensure server availability.
- Manage DNS, DHCP, file sharing, and access permissions.
- Perform routine maintenance, patch management, and system updates.
- Assist with backup and recovery activities.

Infrastructure & End User Support

- Provide L1/L2 technical support for Windows operating systems and related services.




- Support remote users using remote administration and support tools.
- Manage and resolve incidents through ITSM platforms.
- Escalate complex issues to senior teams when required.

Security & Compliance

- Ensure adherence to organizational security policies and best practices.
- Support identity and access management initiatives.
- Assist in implementing security controls and access governance.
- Maintain proper documentation of systems, configurations, and procedures.

Documentation & Reporting

- Prepare technical documentation, SOPs, and knowledge base articles.
- Maintain records of incidents, service requests, and change activities.
- Generate reports related to system performance, user management, and support activities.

Required Skills & QualificationsTechnical Skills

- Strong knowledge of Active Directory and Group Policy Management.
- Hands-on experience with Microsoft 365 Administration.
- Experience managing Azure AD and hybrid cloud environments.
- Good understanding of Exchange Online, Outlook, Teams, OneDrive, and SharePoint.
- Knowledge of MFA, SSO, and Conditional Access policies.
- Experience with Windows Server Administration.
- Working knowledge of DNS, DHCP, VPN, and networking fundamentals.




- Familiarity with ITSM tools such as ServiceNow, ManageEngine, Freshservice, or similar platforms.
- Basic PowerShell scripting and automation skills.
- Experience with remote support and endpoint management tools.

Educational Qualification

- Bachelor's Degree in Computer Science, Information Technology, or a related field.
- Relevant Microsoft certifications such as Microsoft 365 Administrator, Azure Administrator, or Windows Server certifications will be an added advantage.

Preferred Competencies

- Strong analytical and troubleshooting skills.
- Excellent verbal and written communication.
- Customer-focused approach with strong problem-solving abilities.
- Ability to work independently and within a team environment.
- Good documentation and process-oriented mindset.
- Ability to manage multiple priorities in a fast-paced environment.

Experience Required

- 3-4 years of hands-on experience in Windows Administration, Active Directory, Microsoft 365, and Azure-based environments.

What Success Looks Like

- High system availability and mínimal downtime.
- Timely resolution of incidents and service requests.
- Secure and efficient management of user identities and access.
- Accurate documentation and adherence to IT processes.
- Positive end-user support experience and service delivery.

Pay: ₹30,000.00 - ₹55,000.00 per month

Benefits :

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Work Location: In person

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