23 Oct
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INTERVAL INDIVIDUAL TUITION CONCEPT
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Kozhikode
23 Oct
INTERVAL INDIVIDUAL TUITION CONCEPT
Kozhikode
Manage daily center operations, ensuring smooth execution of both online and offline SkillX training programs. -Coordinate with trainers to finalize training schedules, manage availability, and address session-level requirements. -Support the admissions process by onboarding newly enrolled students and providing them with detailed program orientation. -Maintain real-time trackers and operational dashboards including student attendance, batch schedules, and completion reports. -Act as the primary point of contact for students and parents for any queries, issues, or support requirements. -Develop a clear understanding of each learner’s academic goals and align operations to meet those objectives. -Conduct onboarding sessions to ensure a positive first experience and a strong start to the learner’s journey. -Perform regular follow-ups and check-ins with students to ensure course adherence, address academic concerns, and enhance retention. -Liaise with academic and tech teams to resolve operational issues that may impact training delivery. -Monitor and evaluate class delivery by periodically observing sessions and collecting learner feedback.
-Collaborate with trainers to ensure quality instruction and resolve learner-related challenges proactively. -Identify opportunities for upselling additional services (advanced modules, workshops) based on student performance and feedback. -Ensure timely and accurate fee collection, clearly communicating fee structures and schedules to parents. -Maintain detailed records of operational performance and submit daily/weekly reports outlining activities, achievements, and challenges. -Promote a high standard of service delivery by ensuring timely resolution of student/trainer issues and constant process improvements. -Work cross-functionally with other departments such as academic, sales, and support teams to ensure alignment of goals and outcomes.
Pay: ₹15,000.00 - ₹25,000.00 per month
Advantages :
- Cell phone reimbursement
- Food provided
- Paid sick time
- Provident Fund
Application Question(s):
- Are you an Immediate Joiner?
Experience :
- Administration : 1 year (preferred)
Work Location: In person
📌 Operations Executive (Edtech - 1 Year Preferred) (Kozhikode)
🏢 INTERVAL INDIVIDUAL TUITION CONCEPT
📍 Kozhikode