Job Information : Date Opened

02/12/2026

Job Type

Full time

Industry

Education

Work Experience

1-3 years

City

Shaikpet

State/Province

Telangana

Country

India

Zip/Postal Code

500081

Job Title: IT Systems Administrator

Department: IT / Operations

Location: Hyderabad (On-site)

Experience: 1-4 Years

Employment Type: Full-Time

Role Overview

Key Responsibilities

Systems & Network Administration

- Configure and maintain routers, LAN, Wi-Fi, and internet connectivity .
- Coordinate with ISPs and vendors for uptime, troubleshooting, and upgrades.
- Manage basic network security and access controls.
- Maintain IT hardware and system inventory.

CRM & Business Applications Management

- Configure CRM systems as per approved business and operational requirements .

- Manage:

- Users, roles, profiles, and permissions

- Pipelines, stages, modules, and custom fields

- Set up basic workflows, alerts, and automations.

- Ensure CRM data hygiene, access control, and audit readiness.

- (CRMs may include Zoho CRM, LeadSquared, or similar platforms.)_

Automation & Integration (Zapier / No-Code Tools)

- Automate:

- Lead capture and assignment flows

- Form CRM notification workflows

- Status updates, alerts, and task creation

- Monitor automations for failures and performance issues.

- Document automation logic and ensure controlled access to automation tools.

Internal Tools & Access Management

- Manage user accounts and permissions for:

- CRM, HRMS, LMS, Drive, and internal platforms





- Ensure role-based access and timely onboarding/offboarding.

- Maintain access audit logs and compliance standards.

Support & Troubleshooting

- Provide first-level IT and system support.

- Troubleshoot issues related to:

- Logins and permissions

- CRM workflows and automations

- System integrations

- Escalate advanced issues to vendors or consultants when required.

Documentation & Process Control

- Maintain SOPs for:

- System configuration

- CRM workflows

- Zapier automations and integrations

- Keep documentation updated for business continuity and audits.

Tools & Platforms

- CRM : Zoho CRM / LeadSquared / similar
- Automation : Zapier (required), Make / Zoho Flow (positive to have)
- Networking : Routers, LAN, Wi-Fi
- Tracking : MS Excel / Google Sheets

Required Skills :

- Hands-on experience with CRM configuration and automation :

- Working knowledge of Zapier or no-code automation tools :

- Understanding of API concepts, webhooks (basic level) :

- Strong troubleshooting and coordination skills

- Ability to translate business requirements into system execution

Preferred Qualifications

- Graduation in IT / Computer Science / related field

- Experience in EdTech, SaaS, or service-based organizations :

- Exposure to Zoho ecosystem and integrations is a plus

Key Traits We Look For

- Automation-first mindset
- Process-driven execution
- High ownership and accountability
- Clear understanding of boundaries (execution vs strategy)

📌 IT Systems Administrator Dnitsa17 (Shaikpet)
🏢 Digital Nest Info Media
📍 Shaikpet