TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales and post-sales service functions. They take and process transactions via phone, internet, and correspondence from customers and respond to inquiries about TE's products or services. They may promote and sell our company's products or services as well as

investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.

This position is the central point of contact for various accounts regarding all daily operational requirements from inquiry and pre-orders needs through all post-order activities. Key performance responsibilities of this role to achieve the goal of Customer Satisfaction improvements include:

On-going efforts to drive ECE by interacting professionally for your internal and external customers. Support the execution of improvement actions based on Net Promoter Score (NPS) and transactional surveys. Metric - NPS/Transactional Survey

Seek regular informal and formal feedback via transactional surveys or via phone and e-mail during daily communications

All candidates are required to be fluent in English.

Flexibility to work in US shift hours (6 pm to 3:30 am)

Education Experience: Any Graduation/Post Graduation

Employment Experience: 6+ years

SAP experience preferred (SD module)





Should have complete knowledge on Quote To Cash process.

Integrity, Accountability, Inclusion, Innovation, Teamwork

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.

Learn more at and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).

Competitive Salary Package

Performance-Based Bonus Plans

Employee Stock Purchase Program

Community Outreach Programs / Charity Events

KEY NOTICE REGARDING RECRUITMENT FRAUD

TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. All legitimate job openings are posted exclusively on our official careers website at te.If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers.

📌 Customer Service Advisor - Website Sales (Bengaluru)
🏢 TE Connectivity
📍 Bengaluru