Customer Services Regional Account Manager (Chandigarh)

Customer Services Regional Account Manager (Chandigarh)

23 Oct
|
Oceaneering International
|
Chandigarh

23 Oct

Oceaneering International

Chandigarh

The candidate is required to assist our current and prospective customers with solutions and services for their needs covering business sectors ranging from but not limited to offshore oil and gas, offshore renewables and government entities. It will be necessary to educate our customers about the advantages of Oceaneering Internationals technology, engineered solutions, technical hardware, and associated software through demonstrations and presentations.
Act as first point of contact for designated region and/or accounts; Build relationships within designated region and /or accounts to further OII business and provide best in class sales service. Work collaboratively with Business Unit leaders, Global Account Directors and Key Account Managers, where applicable, to increase sales, region/account penetration and profitability.
Use Miller Heiman Strategic and Conceptual Selling approach for all opportunities, including Funnel Scorecards and Sales Funnel Stages.
Record and report all meetings and opportunities into Oceaneering's Customer Relationship Management (CRM) software.
Provide weekly/bi-weekly updates on sales activities to be used for monthly update by Eastern Hemisphere Snr Sales Manager.
Achieve and maintain a sound understanding of the products and services offered for all SSR & OPG Service Lines.
Identify potential customers early in the sales cycle, to present innovative solutions to challenges and develop competitive advantages.
Provide clear and exact intelligence to the Oceaneering Commercial/Tendering Support team in the preparation of bids by giving a direction of customer specific technical needs and expectations.
Assist in formulation, documentation, and intelligence of sales and bidding strategies, including the determination of target price points.
Gather intelligence on competitors' assets,



strategies and create a value proposition biased toward Oceaneering products and services.
Maintain lasting customer relationships with key decision makers to gain intelligence en-route to securing profitable/strategic sales wins.
Ensure that any opportunities or intelligence gained from customers that may have a specific interest in other Oceaneering business unit's products or services are swiftly passed over.
Keep the senior management team informed of customer changes, market intelligence, and emerging markets opportunities.
Travel domestically / internationally up to 25%.
While performing the duties of this job, the employee will be required to travel throughout APAC as required (Asia Pacific).
Overnight stays for business travel is a requirement and will be of varying lengths from time to time
Ensure that the safety policies and procedures are understood and adhered to as far as is reasonably practicable in order to
Carry out work in accordance with the Company Health, Safety, Environmental and Quality Systems.
Perform the assigned tasks with due diligence regarding the Integrated Management Systems on the Company.
Eliminate waste of whatever form, to suggest the use of more environmentally friendly substances and practices.
Reports to the Sales Manager, SSR & OPG Eastern Hemisphere.

Professionally qualified/degree educated calibre but can be offset by professional experience.




Shows enthusiasm for the services offered to the customer.
A detailed understanding of the potential business within the marketplace gained through previous experience as a Sales Account Manager / Customer Relationship Manager or Business Development Manager within General Marine/Offshore sector.
An extensive proven track record of profitable revenue generation in the offshore/subsea services sector is essential.
Excellent networking, negotiation, and influencing skills are essential with the ability to qualify customers, overcome objections and close a sale.
Commercial and contract awareness/experience is necessary.
Fluent English speaker, both written and spoken.
Solicits customer feedback to improve service; Responds to requests for service and assistance; Undertakes self-development activities; Takes independent actions and calculated risks; Asks for and offers help when needed.
Follows policies and procedures; supports organization's goals and values; Supports affirmative action and respects diversity.
Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Presents numerical data effectively; Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, material handling, aerospace, science, and renewable energy industries.

📌 Customer Services Regional Account Manager (Chandigarh)
🏢 Oceaneering International
📍 Chandigarh

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