Amazon Music

Imagine being a part of an agile team where your ideas have the potential to reach millions. Welcome to Amazon Music, where ideas are born and come to life.

Everyone on our team has a meaningful impact on product features, new directions in music streaming, and customer engagement. We are looking for new team members across a variety of job functions including software engineering/development, marketing, design, ops, and more. Come join us as we continue to make history by launching exciting new projects.

Our team is focused on building a personalized, curated, and seamless music experience. We want to help our customers discover up-and-coming artists, while also having access to their favorite established musicians. We build systems that are distributed on a large scale, spanning our music apps, web player, and voice-forward audio engagement on mobile and Amazon Echo devices, powered by Alexa to support our customer base. Amazon Music offerings are available in countries around the world and our applications support our mission of delivering music to customers in new and exciting ways that enhance their day-to-day lives.

Come innovate with the Amazon Music team!

Provide support of incoming tickets, including extensive troubleshooting tasks,



with responsibilities covering multiple products, features and services

Work on operations and maintenance driven coding projects, primarily in Java, Perl, or shell scripts, and AWS technologies

Software deployment support in staging and production environments

Develop tools to aid operations and maintenance

System and Support status reporting

Ownership of one or more Digital products or components

Work with engineering team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set

4+ years of software development, or 4+ years of technical support experience

Experience troubleshooting and debugging technical systems

Experience in Unix

Experience scripting in modern program languages

Experience in agile/scrum or related team-oriented workflow

Knowledge of UNIX/Linux operating system

Experience analyzing and troubleshooting RESTful web API calls

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.

📌 Senior Software Support Engineer - Support & Coding (Bengaluru)
🏢 Amazon Music
📍 Bengaluru