23 Oct
|
Tata Technologies
|
Bengaluru
23 Oct
Tata Technologies
Bengaluru
Role description
Location – Pune/Bangalore
Qualification – BE/BTech/ME/MTech in Mechanical Engineering or equivalent
Primary Skill – MSC ADAMS, HYPERMESH, CAD, CATIA V5, Simpack
Relevant Experience – 3 to 5 years
Role and responsibility -
The selected consultant will be required to support the following:
• Provide comprehensive technical pre-sales & post-sales support on MSC Software
solutions to customers and prospects across India with good expertise on ADAMS.
- Coaching and mentoring team on MSC Software products solutions.
- Deliver solution presentations to prospects, at both the end user and senior management
level.
• Execute Tech-Support responsibilities: End-to-End ownership of tech support requests
from opening until closure, ensuring customer satisfaction via visit, phone and e-mail.
- Present solutions in live demos during tradeshows and seminars.
- Planning/delivering trainings, technical workshops and enablement sessions for customers
and internal teams.
- Manage and review all technical activities of strategic and assigned accounts.
- Determine source of the problem (Product based, installation, Access, Data specific) and
suggest/perform bypass methodologies wherever applicable.
- Deliver answers/solutions to the customers in a timely manner.
- Organize and manage technical-sales workshops/webinars.
- Coordinate Technical Support activities with extended team to increase technical services
quality and improve customer satisfaction.
Preferred Skills & Knowledge -
• Must have experience in MBD solutions like MSC ADAMS, SIMULIA SIMPACK, & Hypermesh
MotionSolve.
• Good background of theoretical physics & hands-on calculation for motion of machines
and mechanisms application.
- Exposure to design and development activities.
- Mentoring the team members by sharing technical expertise.
- Be self-motivated and eager to engage in challenging situations demanding quick
response, while continuously raising the standard of quality of Support & Services.
- Good at communication and coordination.
- Positive at issue tracking and follow up for closure.
- Good understanding of MBD, CAE, CAD and Geometry Knowledge.
- Excellent analytical, methodical problem-solving and troubleshooting skills.
- Self-motivated and willing to learn new skills and technologies as per requirement.
- Ability to meet objectives, goals and deadlines with minimal supervision.
- Knowledge of programming languages Python or MATLAB will be added advantage
📌 Technical Advisor (CAD) (Bengaluru)
🏢 Tata Technologies
📍 Bengaluru